The trust of our customers is the lifeblood of DT Express Moving Services. In the current situation, it is a priority for us not only to maintain but also to increase this trust and extend our support.
Recently, we have heard from customers who are concerned about the COVID-19 situation how it affects our works. We want to take this opportunity to share personal assurance with all our potential customers and existing clients, DT Express Moving crew remains fully committed to you and your moving needs in and out of state.
During this time and as always, we are determined to ensure your move is as smooth as ever. We have established health guidelines to ensure you continue to receive outstanding support and services from us.
We deliver on these promises while safeguarding our professional movers, customers, and communities’ health.
As you may already know, to reduce the spread of COVID-19, we all must ensure health practices and put state/CDC guidelines are in place.
- We have in place the right infrastructure, processes, and movers to support all our customers. Our employees are fully aware of the need to maintain good health practices, social distance, protective, and safety masks. This situation has created a style of work that is now deeply embedded in our culture and stronger collaboration. And it is this culture that ensures being physically able to work during this pandemic time and does not impact our ability to do our jobs and deliver as promised.
- DT Express movers will continue to support and deliver services to all of our customers. Where restrictions are in place, our team will use telephone calls, texts, and email communications. Our teams will also continue to work to fulfill customer service requests swiftly. Should you need assistance, we encourage customers to get in touch through contact forms, texts, or phone calls. Even if we are booked, we could still provide reasonable options or guides to help.
DT Express missions to enable better futures, smooth moves, and measurable value for our customers have never been more important than at a time like this. You have our commitment that we would do what we can to support you during this challenging and uncertain time. From DT Express moving crew, stay healthy and stay safe.